Creator Toolbox FAQ

Creator Toolbox is an all-in-one platform built to help creators manage brand deals, discover new opportunities, communicate with brands, submit content, track payments, and access additional services like video editing and a Retainer Agent—all in one place.

Brands can use Creator Toolbox to discover creators, manage campaigns and private deals, communicate with creators, review submitted content, and keep track of active and completed partnerships.

Creator Toolbox is designed for creators, brands, agencies

Creators use it to find and manage opportunities. Brands and agencies use it to find and work with creators.

Use Browse Brands to discover brands currently on Creator Toolbox. You can view brand profiles, see what they're looking for, explore open opportunities, save brands you're interested in and apply to start a partnership.

Yes. Brands can browse the Creator Marketplace and discover creators based on information such as niche, location, content style, ratings, audience size, and other profile information.

Keeping your profile complete and up to date helps brands understand whether you're a good fit.

Your profile acts like a digital media kit and can include your profile picture, bio, connected social accounts, niches, previous collaborations, previous content, ratings, and performance figures.

Yes. Deals that started outside the platform can be manually added so you can manage them alongside your other deals.

Yes. The creator dashboard includes a payouts area showing paid, pending, upcoming, and historical payouts.

Yes. You can start and search conversations, communicate with brands, open profiles from conversations, and send attachments such as briefs and reference videos.

Yes. Deal invitations can be initiated from profiles, conversations, and dashboards.

Creator Toolbox includes a human video editing service. You can submit your raw footage, reference videos, editing notes, additional files, package selection, and requested deadline through an editing order.

No. Editing in the current version is performed by human editors.

Your request moves through the editing workflow:

Submitted → Available → Claimed → Editing → Ready for Review → Revision Requested → Approved → Completed

You'll be notified when your editor uploads the finished edit. You can then preview and download it, approve it, or request a revision.

The Email Agent helps bring brand opportunities arriving through email into Creator Toolbox so they can be managed alongside your other deals.

Pro is the paid Creator Toolbox bundle. It can include access to the Retainer Agent, a monthly edited-video allowance, the brand marketplace, and the agreed deal-percentage structure.

Your exact plan details should be shown when purchasing or managing your subscription.

The Retainer Agent is an additional Creator Toolbox service available through three retainer plans. You can request the service directly from within the platform.

Creator Toolbox supports free-trial editing videos and paid editing packages in addition to the editing benefits associated with eligible plans.

Your trial countdown and Manage Subscription option are available inside Creator Toolbox.

Brands can use Browse Creators to search the Creator Marketplace and filter creators using criteria such as niche, location, gender, content style, ratings, and audience size.

The brand dashboard brings together areas including:

My Creators, Browse Creators, Campaigns, Private Deals, Active Deals, Pending Deals, Completed Deals, Analytics, Messaging, and Notifications.

Yes. Creator Toolbox supports both campaigns and private deals.

When a creator expresses interest or applies, they can enter the brand's pending queue for review.

Yes. Creators can submit content through their deal, and brands can review the submission and approve it, request a revision, or reject it.

Yes. Creator Toolbox supports two-way reviews after a deal has been completed. Reviews can then appear on profiles.

Yes. A brand that isn't currently on the platform can be invited into a deal using a link sent by email or WhatsApp.

Yes. Conversations support attachments so briefs, reference videos, and other relevant materials can be shared without moving the conversation elsewhere.

Yes. Deal status changes notify the appropriate users so creators and brands can stay up to date.

Use the available Creator Toolbox support channel and include as much information as possible about the issue, including the relevant deal or account.

We want Creator Toolbox to evolve around the people actually using it. If there's a feature that would make managing creator partnerships easier, send us your feedback.

Some features—including additional social integrations, advanced analytics, creator tools, expanded usage-rights functionality, and brand-team permissions—are already being considered for future versions.